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Aftercare & Support

Stay Connected: Smart Home Aftercare & Support.

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Our Support Packages

Silver

£79 per month
What's included:
  • Annual service at the end of each year
  • 2 callouts per year
  • Telephone Support: 9am – 5pm Monday – Friday*
  • 4% discount on parts
Not included:
  • Remote system monitoring
  • Temporary hardware in case of faults

Gold

£139 per month
What's included:
  • Annual service at the end of each year
  • 5 callouts per year
  • Telephone Support: 9am – 5pm Monday – Friday*
  • Remote system monitoring
  • Temporary hardware within 7 days**
  • 8% discount on parts

Platinum

£249 per month
What's included:
  • Annual service at the end of each year
  • Unlimited callouts per year
  • Telephone Support: 8am – 9pm Monday – Friday*
  • Remote system monitoring
  • Temporary hardware within 48 hours**
  • 12% discount on parts
* Excluding Bank Holidays and National Holidays. ** Subject to availability. A suitable alternative may be offered if necessary. Prices are subject to VAT.
Google Review
Google Review
Google Review
Google Review

Stuart and Ollie from Sonitus did a fantastic job of sorting out the issues with patchy WIFI throughout the house. With so many devices relying on WIFI these days in order to operate efficiently having a strong signal throughout the house is essential. Not being able to use devices in certain rooms was getting very frustrating(particularly for the children and for working at home). They identified the best places to put the commercial grade routers in order to give good signal everywhere and the cables are all hidden away. We ultimately needed three to ensure full coverage. It has solved a lot of problems. It is not cheap but has certainly been well worth the expense.

Susan Mackenzie
Google Review
Google Review
Google Review
Google Review

Not being able to use devices in certain rooms was getting very frustrating(particularly for the children and for working at home). They identified the best places to put the commercial grade routers in order to give good signal everywhere and the cables are all hidden away. We ultimately needed three to ensure full coverage. It has solved a lot of problems. It is not cheap but has certainly been well worth the expense.

Robbie Williams
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